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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The JVC DLA-NP5B D-ILA home theatre projector features a 4K120p input to reproduce full 4K-resolution (4096 x 2160 pixels) images. 4K120p input also makes the projector ideal for gaming when combined with Low Latency mode.
Related Products
DLA-NP5 4K Projector
The JVC DLA-NP5B D-ILA home theatre projector features a 4K120p input to reproduce full 4K-resolution (4096 x 2160 pixels) images. 4K120p input also makes the projector ideal for gaming when combined with Low Latency mode. The projector is driven by three 0.69-inch native 4K D-ILA devices, and 17-element, 15-group all glass lens with 65 mm diameter to project high-resolution images to every corner of the screen with a brightness as high as 1,900 lumens. Compatible with the latest HDR10+, HLG, and Frame Adapt HDR with Theatre optimiser, the projector is designed to present industry leading HDR performance.
4K Native Resolution - Equipped with refined 0.69" native 4K D-ILA device and newly developed digital driver LSI for native 4K resolution.
D-ILA projectors continue to evolve for the better. The latest three models feature an original native 0.69" 4K D-ILA devices, which were first adopted on model DLA-Z1; this device has been improved with process refinements on planarization and reflection efficiency to achieve higher contrast and brightness. Additionally, a dedicated driver LSI was also enhanced to simultaneously drive each of the three (R/G/B) native 4K D-ILA devices at high-speed 120fps. As a result, precise and smooth image projection unique to 4K native can be achieved with the combination of a new device and new driver LSI.
HDR10+ Support allows a choice for two dynamic tone mappings
When it comes to reproducing the rich video information of HDR content including the extended brightness range, BT.2020 wide colour gamut and 10-bit gradation, rely on one of the new D-ILA projectors. New models support all HDR formats including HDR10 for Blu-ray and streaming, HLG for broadcasting, and the latest HDR10+ signal format with dynamic metadata compatibility.
JVC projectors are compatible with the two dynamic tone mappings of HDR10+ and Frame Adapt HDR. HDR10+ contains the metadata of the producer's intentions for each scene, Frame Adapt HDR instantly analyses the peak brightness in HDR10 content using an original algorithm. Ensuring you can watch any HDR content in optimal picture quality.
Frame Adapt HDR function
The Frame Adapt HDR function* enables reproduction of any HDR10 content dynamically and in high-resolution!
The colour grading of HDR content varies, some HDR content are adjusted to bright side and others to the dark side. Using JVC’s original algorithm, Frame Adapt HDR instantly analyses the peak brightness in HDR10 content frame-by-frame and in real time adjusts the projector to the optimum dynamic range. What’s more, the gamma processing accuracy of gradation performance has been improved dramatically from, 12-bit to 18-bit.
All these advancements help to bring out deeper blacks in darker scenes, and higher peaks in brighter scenes without losing colours. Reproducing images with smooth gradations, that are closer to reality as seen by the human eye. (*from firmware version 3.10 and higher)
4K120p input ideal for Low Latency Mode
Because these projectors are equipped with 4K120p input, signal latency is infinitesimal, making it effective when displaying high frame-rate gaming content on large screens. What’s more, Low Latency Mode reduces delay in displaying PC signals and games, and improves response to the users’ rapid operations.
High quality, all glass lens - All glass, high-resolution lens with full aluminium lens barrel
The DLA-NX9 is equipped with an 18-element, 16-group all-glass lens featuring a full aluminium lens barrel. In order to project high-resolution images to every corner of the screen with the 100 mm diameter lens offering wide lens shift of ±100% vertically and ±43% horizontally, the projector adopts five ED lenses that take into account differences in the R/G/B refractive index to reduce chromatic aberration and colour fringing when lens shift kicks in to deliver precise reproduction of 8K-resolution projection. The DLA-N7 and DLA-N5 models feature a 17-element, 15-group all glass lens with 65 mm diameter to project fully focused 4K native resolution to all corners of the screen.
DLA-NP5
Device
0.69-inch Native 4K DILA Device (4096x2160) x3
Resolution
4096 x 2160
Lens shift function
+/-80% vertical & +/-34% horizontal, motorised in 16:9 aspect mode
Lens
NSH 265 W
Zoom
2X zoom & focus, motorised
Lamp life
Approx. 4500 hours in Low mode
Brightness
1,900 lm
Contrast Ratio
Native: 40,000:1, Dynamic: 400,000:1
Video format
Digital: 480p, 576p, 720p 60/50, 1080i 60/50, 1080p 120/100/60/50/30/25/24, 2048x1080 120/100/60/50/30/25/24, 3840 x 2160p 120/100/60/50/30/25/24, 4096 x 2160p 120/100/60/50/30/25/24
Projector in use: 420 W
Standby Normal: 1.5W, Eco-mode: 0.3W
Networked standby 1.3 W (LAN), 1.0 W (RS-232C), 1.3 W (LAN and RS-232C)
Switchover time 20 min. (To standby or networked standby; default)
