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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The M-10X from LUXMAN, can evoke what they mean by the true depth of sound, marking the beginning of a new era for LUXMAN. Their new generation flagship stereo power amplifier has a sleek chassis housing and allows you to experience the true depth of sound using newly developed technologies.
M-10X
Open your mind and experience the true depth of sound. An industry defining debut for their M-10X flagship amplifier.
Looking ahead to the 100th anniversary of LUXMAN's founding in 2025, they have returned to the fundamentals of music playback and have finally achieved a LUXMAN milestone, while still looking toward the future, they present their new generation flagship stereo power amplifier, the M-10X. The most important innovation is the realisation of their new amplification feedback engine “LIFES”, which has been developed and refined through the skillful attention of LUXMAN’s technical team.
While based on LUXMAN's traditional ODNF technology, they implemented a fundamental review of the system and every detailfrom the layout down to individual components which all contribute to a rich musicality, full of vitality. High performance drivability enhances playback through any speaker system.A beautiful chassis housing design, with blasted white finish, is proudly complimented with proper analogue metres. This exquisite flagship model, the M-10X, can evoke what they mean by the true depth of sound, marking the beginning of a new era for LUXMAN.
Amplified feedback engine that brings music to life LIFES Version 1.0
LUXMAN will celebrate their 100th anniversary in 2025 and they are proud to announce the successor to their ODNF* feedback circuitry, which has contributed to the audio quality of our amplifier products since 1999. LUXMAN have developed a new amplifier feedback circuit, LIFES*, which has acquired realistic, fresh and rich musicality and overwhelming audio performance. LIFES is based on the technical concept of their renowned ODNF circuit and realises excellent, dynamic characteristics without feeding back any of the original audio input signal to the main amplifier, achieving a remarkably natural sound quality, almost if it were a non-feedback equipped circuit.
The design has been conceived and expanded upon from first principles using simulation technology and painstaking research. By repeatedly auditioning, rigorously scrutinising and combining specially selected components, they have achieved supreme performance characteristics and a level of quality suitable for use in LUXMAN’s next-generation products. This is the birth of the epoch-making amplification feedback engine LIFES Version 1.0, which plays a key role in the amplifier products that will appear in the future, starting with the M-10X, and breathes new life into music.
Overwhelming power linearity and an instantaneous maximum power output of 1,200W + 1,200W (1Ω)
The role of the power amplifier is to faithfully amplify the music signal sent from the control amplifier to the output and drive your speakers accurately while fully drawing out the characteristics of those speakers. With “LIFES” installed in the M-10X and by reconstructing the entire circuit, they succeeded in reducing the number of parallel elements while improving performance and reducing distortion during amplification by half. In addition, the redesigned constant voltage circuitry constitutes a highly stable power supply that fully supports the AC and DC power demands. LUXMAN have adopted a design that can maintain high performance with more stability.
The current amplification stage has a 4x2 output configuration that combines two three-stage Darlington circuits and quadruple paralleled push-pull amplifier circuits that handle various load conditions, and instantaneously develops up to 1,200W+1,200W (1Ω) from a rated output of 150W+150W (8Ω). LUXMAN have achieved complete power linearity up to 1,200W (1Ω). Along with pure class A operation up to 12W with careful bias current setting, it achieves both overwhelming power and sound quality with a sense of density at a high level.
Three-dimensional housing design with more pronounced presence
The M-10X has an authentic front face inherited from their M-900u model and expresses bold and delicate slanted edges between the chassis and the front panel.
Analogue metres that expressc the dynamics of music
The front panel, which has a simple yet elegant design features prominent needle-movement analog level metres. The LED lighting effectively illuminates both meter scale plates, for improved visibility from listening positions. Metre positioning is optimised so that the operational left channel metre is exactly centered and given priority when used in BTL (monaural) listening mode.
Highly regulated transformer
The power supply section supports the overwhelming power and drivability of the M-10X, with flat copper transformer winding wound tightly to conserve space, reducing line capacitance, improving the coupling force and stabilising the magnetic field. The EI-type highly regulated power transformer has a large capacity of 1,250VA (instantaneous maximum 2,500VA), they have obtained tremendous regulation performance that does not waver with any load fluctuations.
Original custom components
Every component in the circuitry is an important factor that affects the audio performance and musicality of this product. In the M-10X, LUXMAN thoroughly listened, testing the audio performance of various capacitors and resistors, as well as wiring materials and terminals, and introduced a large number of original custom components that were carefully selected via advanced technology and sensibility.
100μm thick non-angled circuit board tracing
All audio circuit boards in the M-10X have 100μm thick, low resistance, gold plated, peel coat tracing that eliminates dielectric effects. In addition, they thoroughly implement a design policy that prioritises sound quality in every respect, such as non-angled circuit board tracing that keeps the pattern width of the signal line constant and draws a smooth curve to realise smooth and stress-free signal transmission.
Traditional highly stable power supply configuration
Equipped with newly developed L&R independent 20,000uF x 4 filter capacitors, LUXMAN’s traditional highly stable power supply configuration combines a large capacity filter capacitors and a generously sized power transformer. The M-10X’s powerful load tracking performance is supported by low-impedance signal transmission, low resistance, large-capacity speaker relays with 4 contacts connected in parallel and a direct connection to the bus bar for the speaker terminals.
Sound quality-oriented RCA terminals and AC inlet
The inputs on the rear panel of the unit are equipped with high-performance RCA terminals made from a copper alloy which has the same conductivity as copper and the hardness of brass. The AC inlet’s structure has been improved to support the weight of heavy cables and, by reversing the mounting orientation from conventional mounting, it suppresses the movement of the power cable and maintains a stable grip.
Anti-vibration and loop-less chassis structure
The base, which supports the main body, weighing over 48kg, is equipped with large density gradient cast iron feet that protect delicate music signals from unnecessary vibration by quickly releasing the vibration generated inside, while blocking external vibration. In addition, the metal housing uses a loop-less chassis structure that will not generate a ground loop and isolates the effects of generated magnetic fields and the rise in ground impedance due to chassis current.