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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
All Refurbished products have been fully checked and tested by the manufacturer. They are supplied with a manufacturer’s warranty giving you the ability to buy with confidence from Peter Tyson. Unless otherwise stated, they are in excellent condition and may only show a few handling or light usage marks, such as fingerprints or marks around input sockets.
Space Saving
A fine alternative to the traditional looking subwoofer; the cylinder series minimises physical footprint whilst maintaining an earth-shattering output. Featuring a 12 inch driver and lows of 16Hz, the PC-2000 Pro is a stylish sub which delivers uncompromised sub frequencies. Gain even more control by using the SVS smartphone app or tweak Intelligent Control Interface on the rear panel to experience optimal results with your current loudspeaker set up.
Product Overview
With a footprint measuring just 16.5-inches in diameter, the PC-2000 Pro subwoofer delivers unmatched performance per square-inch of floor space. Standing 34-inches tall with a 12-inch down-firing driver and 550 watts RMS, 1,500+ watts peak power DSP amplifier with discrete MOSFET output, the PC-2000 Pro uses vertical height to maintain a small footprint without sacrificing performance. Harnessing the massive power while ensuring unerring control and room-energizing bass response is a 50 MHz Analog Devices Audio DSP. PC-2000 Pro also features the SoundPath Subwoofer Isolation System and SVS subwoofer DSP smartphone app for convenient control of volume, DSP functions, custom presets and more.
2000 Pro Series Technology
Inspired Subwoofer Engineering for Uncompromised Performance.
The new SVS 2000 Pro Series features technology breakthroughs from the 16-Ultra Series, 4000 Series and 3000 Series, the most awarded subwoofers in existence. This technology joins with exclusive 2000 Pro Series innovations to set a new standard for subwoofer performance value. More people than ever can now enjoy room-shaking bass below the threshold of human hearing with unerring accuracy and control.
Reference Subwoofer Performance Hits New Lows. Again.
2000 Pro models replace the most popular SVS subwoofers of all time, and since we don’t believe in anything less than a complete reimagining, they represent a massive performance upgrade over the original 2000 Series in every way.
An icon of SVS subwoofer innovation, the cylinder-shaped cabinet design of the PC-2000 Pro subwoofer provides all the benefits of a massive ported box subwoofer, without sacrificing floorspace. A sophisticated 550 watts RMS, 1,500+ watts peak power Sledge STA-550D DSP amplifier, innovative new 12-inch high-excursion SVS driver and optimized ported cylinder cabinet design take control of a space with amazingly deep and room-filling output without a hint of distortion, even at reference playback levels.
PC-2000 Pro features convenient control and custom presets via the SVS subwoofer DSP smartphone app for Apple, Android and Amazon devices ®. The SVS app is the most convenient way to control volume, access multiple DSP functions and program custom presets for music, movies, gaming, and more. An ideal solution for reference bass in audiophile music systems or home theater surround sound systems, the PC-2000 Pro sets all performance benchmarks in its price range while outperforming much larger subwoofers.
Rear Panel Intelligent Control Interface (ICI).
Intelligent Control Interface (ICI) on the rear panel of the 2000 Pro Series cabinets provide control options for the subwoofer’s most critical functions. Adjustments can be made for volume based on listening preferences and content to achieve full and balanced bass response.
Other features of the ICI include a low pass filter frequency to ensure smooth sonic transitions and seamless blending with loudspeakers and phase control to shift timing of subwoofer output to align with main speakers or additional subwoofers.
Acoustically Inert and Rigidly Braced Ported Cabinet Design.
Extra-thick MDF front baffle and extensive internal bracing in the acoustically optimized PC-2000 Pro Series cabinet create a resonance-free environment that serves as a blank canvas for uncompromised subwoofer performance. Acoustic insulation eliminates all coloration or resonance from the cabinet, even when the deepest low frequencies are played at reference volume. Includes protective premium cloth cylinder covering and removable Piano Gloss Black top cap.
PC-2000 Pro come standard with the SVS SoundPath Subwoofer Isolation System. The four elastomer feet decouple and isolate the subwoofer from the floor, resulting in tighter and cleaner bass with less room rattle and bass bleed into other rooms.
Subwoofer Specs:
Piano Gloss Black finish option
Down-firing 12-inch high-excursion SVS driver
Rear-firing 4-inch port
Rear-mounted amplifier with Intelligent Control Interface (ICI)
Robust Medium Density Fiberboard (MDF) cabinet construction
Dimensions: 34.3” (872mm) H X 16.6” (422mm) Diameter
Shipped Dimensions: 37.9” (962mm) H X 18.8” (478mm) W X 19.7” (500mm) D
Weight (unboxed): 47.4lbs (21.5kg)
Shipped Weight: 57.9lbs (25.9kg)
Driver Specs:
All-new proprietary 12-inch high-excursion SVS 2000 Pro subwoofer driver with overhung motor
Dual layer high purity copper voice coil provides maximum magnetics at extreme excursion while reducing mass and improving driver efficiency. Built around a premium grade 2” polyimide impregnated fiberglass former for maximum thermal conductivity.
Two massive, dedicated toroidal ferrite magnets generate unparalleled levels of magnetic force to drive the highest levels of excursion, SPL, and start/go power for the deepest and most authoritative bass possible.
New premium powder coated basket, FEA optimized for maximum rigidity, tensile strength, and energy transference.
All new 12-inch 1050 aluminum vented cone ensures a light, ridged, and neutral radiating surface.
Precision machined motor elements and narrow tolerance suspension parts produce unmatched linearity at full excursion for exceptionally tight and fast output, even at reference volumes.
Extreme oversized low carbon vented 1008 steel U-yoke and top plate provide superior cooling and improved magnetics for maximum performance and efficiency.
Aluminum shorting sleeve reduces gap induction and distortion, enhances thermal conductivity, and improve magnetic linearity.
Dual balanced 24-strand silver plated Litz wire high temperature leads woven through the Nomex composite spider provide a pristine electrical connection from the amplifier to the voice coil.
Nickle-plated high-tension spring terminals.
Proprietary injection molded gasket and extreme-excursion surround maintains ideal pistonic motion for pinpoint accuracy and control.
SVS Sledge-550D Amplifier Specs:
Massively powerful Sledge 550-watt RMS Class-D design with 1,500+ watts of Peak Power
High efficiency cool-running Class-D switching topology with massive 25 Amp 600 Volt MOSFET’s result in lower EMI and highest efficiency while providing effortless power to produce SPLs and low frequency output with pristine clarity well beyond reference listening levels.
High resolution 50Mhz Analog Devices Audio DSP with double precision 56bit filtering is most advanced subwoofer processor available in a home subwoofer.
Unmatched intelligence from user adjustable low pass, phase, polarity and room gain compensation with three parametric EQs for absolute best alignment with speakers and optimized performance in any room.
Groundbreaking SVS Bluetooth DSP control app for iOS and Android devices with three user presets allow custom tuning for every room and system.
RCA stereo input/output with ultra-wide input voltage for consumer and professional audio applications.
All new rear panel Intelligent Control Interface (ICI) user interface with push-button controls.
USB output for service and powering accessories like the SVS SoundPath Wireless Audio Adapter for wireless subwoofer placement.
Auto/On and 3-12V AC/DC trigger for Maximum Installation Convenience.
