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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The network-enabled H 7240 BM from Miele is a compact microwave combination oven that is easy to clean thanks to its PerfectClean compartment and linen structure.
Compact microwave combination oven with a seamless design, automatic programmes and combination modes.
• Clear-text display with sensor controls – DirectSensor S
• Easy cleaning – compartment with PerfectClean & linen structure
• Faster and more consistent results – Quick & Gentle
• Network-enabled WiFi appliance – Miele@home
• Get what you want in one easy step – Quick MW and Popcorn button
USER CONVENIENCE
Infinitely adjustable power ratings
The Quick & Gentle feature allows you to combine conventional heat with an infinitely adjustable supply of microwave energy for the first time – precisely tailored to your needs. This saves time and ensures that food is cooked just the way you like it. This is all made possible by innovative inverter technology – for greater flexibility in your everyday cooking.
One appliance, numerous possibilities
Create magical dishes even when kitchen space is limited: you can cook food conveniently in either microwave or oven mode using just one appliance. A combination mode is also available for perfect results in less time. Numerous functions provide the ideal settings for any situation – whether you want to heat up, cook or defrost your food.
Cleverly networked
With Miele's innovative Miele@home system, you can exploit the full potential of your Miele appliances and make your everyday life even smarter. All intelligent Miele domestic appliances can be networked conveniently and securely. Operation is simple – whether you use the Miele app, voice control or integration into existing Smart Home solutions. The appliances are networked via a home Wi-Fi router and the Miele Cloud.
Select maximum power straight away
With the Quick Start function, you can select maximum microwave power straight away at the press of a button. This allows you to heat food and drinks quickly without selecting the temperature. You can easily reprogramme the defined time values to suit your personal preferences – for example, if you want to heat up a cup of tea in the evening or warm some baby food.
Fresh popcorn at the press of a button
What would a good film be without popcorn? With our automatic popcorn programme, you can make delicious microwave popcorn at home at the press of a button. Times and wattages are tailored to a 100g packet of microwave popcorn. If you like your popcorn crispy, you can adjust the times to suit your preferences.
Gentle door movement
A real eye-catcher: the door features a sophisticated cushioning mechanism for elegant opening and closing. It opens to 90° – for convenient, unobstructed access to the food in the oven compartment.
Leave time management to your oven
Simply set the start time, end time or duration of the cooking process and everything will be ready when you want it. The cooking process ends automatically when the programmed cooking duration comes to an end. The integrated minute minder is also a convenient option for many situations. Furthermore, in the event of a power cut the set time is saved for approximately 150 hours.
Easy to understand
Guaranteed user convenience: numerous languages are available to choose from for the display text, so users can operate the appliance in a language they understand. MultiLingua is available for all appliance controls as of DirectSensor S.
OVEN CABINETS
Special non-stick finish
Significantly less residue adheres to the walls of the oven compartment during cooking. This is because the compartment of the microwave combination oven is made from high-quality stainless steel with a special linen structure. The surface also has a PerfectClean finish, making it particularly easy to clean – thanks to the sophisticated surface system, you can save time on cleaning and enjoy outstanding results.
In the best possible light
The LED spotlight perfectly illuminates the oven compartment on a lasting basis thanks to its maintenance-free characteristics. It is also particularly energy-efficient.
Optimised use of the oven compartment
Excellent capacity: you can arrange the space inside the oven compartment as you wish in order to accommodate multiple items at once. The spacing of the three shelf levels allows trays, racks and casserole dishes to be placed in the best possible position.
MAINTENANCE
Finish for flawless stainless steel surfaces
Special finish: Miele stainless steel appliances feature a particularly high-grade CleanSteel finish. This makes the surface very easy to clean without requiring any special cleaning agents. Fingerprints? Virtually invisible on Miele CleanSteel.
SPECIAL FEATURES
Stress-free cooking
Successful cooking, every time: with the electronically controlled programmes, you can cook a multitude of different dishes automatically. Whether you are baking a cake or cooking poultry – there is no need to select the function or the temperature or duration. The degree of cooking – for meat, for example – can be set individually. And with the additional microwave function, your dishes will be ready even more quickly.
SAFETY
The only thing that gets hot is the food
Miele microwave combination ovens are cooled on all sides. This ensures that controls, handles and adjacent cabinets stay relatively cool to the touch. The multi-layer panels insulate the oven door effectively and ensure a low temperature on the outside of the door, providing safety and protection against burns.
Maximum safety in any situation
An added level of safety: you can lock the appliance at the press of a button – preventing unintentional operation, e.g. by children. In an emergency, the safety switch-off is invaluable: the Miele oven will switch off automatically if the maximum operating time is exceeded. This means that safety is guaranteed even if you forget to switch the oven off.
GOURMET VERSATILITY
STARTERS
Small treats. A variety of starters can be made in the microwave in no time at all.
SOUPS
A popular starter: all sorts of soup can be made for a tasty starter.
MEAT
It takes all sorts: pork, beef, lamb or venison – meat dishes are easy to cook in the microwave oven.
FISH
Good for body and soul: fish dishes are not only delicious, but also healthy and very popular all over the world.
SIDE DISHES
Simply indispensable: potatoes, rice and pasta are an extremely nutritious part of any meal.
VEGETABLES
Fresh and healthy: vegetables can be cooked in the microwave oven in no time at all.
SAUCES
The perfect addition: only when a sauce is added is the dish complete.
OVEN BAKES
Unlimited combinations: the microwave oven is perfect for one pot dishes such as an oven bake.
STEWS
Varied classic: seasonal ingredients guarantee exceptional stews with and without meat.
DESSERTS
Sweet temptations: the finale of a fine meal can be made in various ways in the microwave oven.
DRINKS
Warming from the inside: enjoy classic or customised drinks to suit your mood.
DEFROSTING
When you’re in a hurry: delicate foods such as butter, cream or tender fillet are quickly defrosted.
KEEPING WARM
If you are running late: after cooking, food is automatically kept warm for up to 15 minutes.
REHEATING
As if freshly cooked: food, drinks and baby food are heated at 450 to 900 W.
BOTTLING
Always available: preserving small portions of sweet or savoury dishes in jars up to 0.5 l.
JAM
Sweet breakfast delights: small amounts of jam are particularly easy to make in the microwave oven.
MELTING CHOCOLATE & BUTTER
No burning or lumps: chocolate and butter melt to perfection at 450 W.
PROVING DOUGH
Soft bread and delicious cakes: the microwave oven can prove covered yeast dough at 80 W.
