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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The Wi-Fi enabled H 7840 BM from Miele is a compact microwave combination oven that is easy to clean thanks to its PerfectClean compartment and linen structure.
Compact microwave combination oven with a seamless design, automatic programmes and food probe
• Large touch display with movement sensor – M Touch + MotionReact
• Easy cleaning – compartment with PerfectClean & linen structure
• Faster and more consistent results – Quick & Gentle
• Network-enabled Wi-Fi appliance – Miele@home
• Get what you want in one easy step – Quick MW and Popcorn button
USER CONVENIENCE
Infinitely adjustable power ratings
The Quick & Gentle feature allows you to combine conventional heat with an infinitely adjustable supply of microwave energy for the first time – precisely tailored to your needs. This saves time and ensures that food is cooked just the way you like it. This is all made possible by innovative inverter technology – for greater flexibility in your everyday cooking.
One appliance, numerous possibilities
Create magical dishes even when kitchen space is limited: you can cook food conveniently in either microwave or oven mode using just one appliance. A combination mode is also available for perfect results in less time. Numerous functions provide the ideal settings for any situation – whether you want to heat up, cook or defrost your food.
Cleverly networked
With Miele's innovative Miele@home system, you can exploit the full potential of your Miele appliances and make your everyday life even smarter. All intelligent Miele domestic appliances can be networked conveniently and securely. Operation is simple – whether you use the Miele app, voice control or integration into existing Smart Home solutions. The appliances are networked via a home Wi-Fi router and the Miele Cloud.
Select maximum power straight away
With the Quick Start function, you can select maximum microwave power straight away at the press of a button. This allows you to heat food and drinks quickly without selecting the temperature. You can easily reprogramme the defined time values to suit your personal preferences – for example, if you want to heat up a cup of tea in the evening or warm some baby food.
Fresh popcorn at the press of a button
What would a good film be without popcorn? With our automatic popcorn programme, you can make delicious microwave popcorn at home at the press of a button. Times and wattages are tailored to a 100g packet of microwave popcorn. If you like your popcorn crispy, you can adjust the times to suit your preferences.
Gentle door movement
A real eye-catcher: the door features a sophisticated cushioning mechanism for elegant opening and closing. It opens to 90° – for convenient, unobstructed access to the food in the oven compartment.
Leave time management to your oven
Simply set the start time, end time or duration of the cooking process and everything will be ready when you want it. The cooking process ends automatically when the programmed cooking duration comes to an end. The integrated minute minder is also a convenient option for many situations. Furthermore, in the event of a power cut the set time is saved for approximately 150 hours.
Easy to understand
Guaranteed user convenience: numerous languages are available to choose from for the display text, so users can operate the appliance in a language they understand. MultiLingua is available for all appliance controls as of DirectSensor S.
OVEN CABINETS
Special non-stick finish
Significantly less residue adheres to the walls of the oven compartment during cooking. This is because the compartment of the microwave combination oven is made from high-quality stainless steel with a special linen structure. The surface also has a PerfectClean finish, making it particularly easy to clean – thanks to the sophisticated surface system, you can save time on cleaning and enjoy outstanding results.
In the best possible light
The LED spotlight perfectly illuminates the oven compartment on a lasting basis thanks to its maintenance-free characteristics. It is also particularly energy-efficient.
Optimised use of the oven compartment
Excellent capacity: you can arrange the space inside the oven compartment as you wish in order to accommodate multiple items at once. The spacing of the three shelf levels allows trays, racks and casserole dishes to be placed in the best possible position.
MAINTENANCE
Finish for flawless stainless steel surfaces
Special finish: Miele stainless steel appliances feature a particularly high-grade CleanSteel finish. This makes the surface very easy to clean without requiring any special cleaning agents. Fingerprints? Virtually invisible on Miele CleanSteel.
SPECIAL FEATURES
Precise cooking results for fish and meat
Still raw or too dry? With the integrated food probe, you can measure the core temperature of fish or meat to make sure it is cooked just the way you like it. The time left display shows how much longer your roast will take – so you can leave the kitchen if you want to. The probe is incredibly easy to use and the results are succulent and flavoursome.
Simple solutions for special cases
Special situations require special parameters: the special programmes provide solutions for more out-of-the-ordinary applications. If you are proving dough or drying fruit, for example, all you need to do is select the programme – the applicable temperatures and oven compartment climate are already preset.
Makes food crispy
Certain foods need a beautifully crisp exterior for that perfect finishing touch: chips and potato croquettes, for example, are best cooked in a dry oven compartment climate. This is achieved through controlled reduction of the moisture in the oven. You can select the Crisp function individually.
Stress-free cooking
Successful cooking, every time: with the electronically controlled programmes, you can cook a multitude of different dishes automatically. Whether you are baking a cake or cooking poultry – there is no need to select the function or the temperature or duration. The degree of cooking – for meat, for example – can be set individually. And with the additional microwave function, your dishes will be ready even more quickly.
SAFETY
The only thing that gets hot is the food
Miele microwave combination ovens are cooled on all sides. This ensures that controls, handles and adjacent cabinets stay relatively cool to the touch. The multi-layer panels insulate the oven door effectively and ensure a low temperature on the outside of the door, providing safety and protection against burns.
Maximum safety in any situation
An added level of safety: you can lock the appliance at the press of a button – preventing unintentional operation, e.g. by children. In an emergency, the safety switch-off is invaluable: the Miele oven will switch off automatically if the maximum operating time is exceeded. This means that safety is guaranteed even if you forget to switch the oven off.
GOURMET VERSATILITY
SPECIAL APPLICATIONS
Making the extraordinary easy: special programmes such as the drying programme produce outstanding results.
MICROWAVE
Reheat water for a cup of tea or warm up a meal: efficient convenience – fast.
MICROWAVE PLUS AUTO ROAST
Juicy inside, crispy outside: meat is seared at a high temperature, then cooking continues with microwave power.
MICROWAVE + GRILL
Cooking and grilling: the perfect grilled flavour for meat, fish, vegetables and so much more.
MICROWAVE + FAN PLUS
Whether cakes or a Sunday roast: ideal for quick and gentle baking and roasting on up to two levels.
MICROWAVE + FAN GRILL
Versatile function: perfect for grilling steaks, sausages, kebabs, rolled meat, flash fried meat, etc.
DEFROSTING
Extremely energy-efficient: succulent roasts or incredible bakes are cooked to perfection.
ECO FAN HEAT
Unlimited combinations: the microwave oven is perfect for one pot dishes such as an oven bake.
FAN PLUS
Perfectly soft and light: ideal for gentle baking and roasting on up to two levels.
INTENSIVE BAKE
Crispy bases, delicious toppings: pizza, quiche or fresh fruit flans – crispy base, moist on top.
LOW TEMPERATURE COOKING
Tender and succulent: meat is cooked incredibly evenly at low temperatures without drying out on the outside.
CONVENTIONAL HEAT
Multi-purpose, classic function: perfect results for all types of traditional baked and roasted dishes.
GRILL
Versatile function: perfect for grilling larger quantities of steaks, sausages, kebabs and more.
FAN GRILL
Crisp outside, succulent inside: ideal for chicken, duck, pork knuckle, rolled meat and many other meat dishes.
BOTTOM HEAT
Individual requirements: for cooking food in a bain-marie or for browning from underneath.
AUTO ROAST
Meat remains tender and succulent: meat is seared at a high temperature, then roasted at a selected temperature.
USER PROGRAMMES
For 20 of your favourite dishes: simply set the function, temperature and programme duration for future use.
SABBATH PROGRAMME
The oven stays on for 72 hours: the Sabbath programme allows you to cook during periods of religious observance.
AUTOMATIC PROGRAMMES
Conjure up delicious dishes with ease: be it bread, cakes or poultry – food is cooked fully automatically.
BOOSTER
For those who lead a busy life: if there’s not much time for cooking, you will really appreciate this function.
H 7840 BM
CONSTRUCTION TYPE & DESIGN
Built-in microwave oven
•
PureLine
•
Appliance Colour
Stainless steel/CleanSteel
CONVENIENCE FEATURES
Quick & Gentle
•
Rapid heat-up
•
Pre-heating
•
Keeping warm
•
Crisp function
•
OPERATING MODES
Defrosting
•
Automatic programmes
•
Country-specific automatic programmes
•
Auto roast
•
Eco fan heat
•
Grill operating modes
•
Grill
•
Fan plus
•
Intensive bake
•
Low temperature cooking
•
Microwave
•
Microwave with Auto roast
•
Microwave + Grill
•
Microwave + Fan plus
•
Microwave + Fan grill
•
Conventional heat
•
Bottom heat
•
Fan grill
•
Special applications
•
USER CONVENIENCE
Networking with Miele@home
•
Display
M Touch
MotionReact: light comes on when movement is detected
•
MotionReact: display comes on when movement is detected
•
MotionReact: audible signal is acknowledged when movement is detected
•
MotionReact: detection of cabinet fronts
•
SoftOpen
•
SoftClose
•
MultiLingua
•
MyMiele
•
Help function
•
Popcorn function
•
Polyphonic buzzers
•
Timer functions
•
Time of day display
•
Minute minder
•
Programmable start of cooking duration
•
Programmable end of cooking duration
•
Programmable cooking duration
•
Actual temperature display
•
Target temperature display
•
Buzzer when desired temperature is reached
•
Recommended temperature
•
Recommended microwave power
•
Quick microwave
•
User programmes
•
Sabbath programme
•
Individual settings
•
MotionReact proximity sensor
•
EFFICIENCY & SUSTAINABILITY
Residual heat utilisation
•
Power rating in off mode in W
0.50
Power rating in standby mode in W
1.00
Power rating in networked standby in W
2.00
Time until automatic switch to standby in min
20
Time until automatic switch to networked standby in min
20
Time until automatic switch to off mode in min
20
CLEANING CONVENIENCE
Stainless steel/CleanSteel finish
•
Stainless-steel oven compartment with linen structure and PerfectClean