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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
Sennheiser's IE 900 is cleverly engineered to bring detailed sound and comfort. You'll also be pleasantly surprised by the level of isolation offered - helping you to listen to your favourite music unhindered by day-to-day noises.
Related Products
IE 900 - The purest, most natural sound.
Experience peak German audio engineering
The precision-manufactured aluminium housing of the IE 900 faithfully protects the dynamic TrueResponse transducers at the heart of Sennheiser’s innovative X3R technology.
The IE 900 — goodbye to tradeoffs
The IE 900 reveals the true potential of any recording. If it’s a masterpiece, you’ll hear it. Brilliant, sparkling treble — with no trace of sibilance. High-fidelity recordings are pieces of art. Just as with a valuable painting, it would be a disgrace to allow damage during transport. The IE 900 reveals the true potential of any recording. If it’s a masterpiece, you’ll hear it. Brilliant, sparkling treble — with no trace of sibilance.
Powerful lows without creating muddy mids. An uncanny ability to resolve fine detail — alongside warmth and comfort for extended sessions. All these qualities derive from inspired feats of engineering. Take Sennheiser’s trusted 7 mm transducer, for instance. We’ve made it just that much better for the IE 900. Or the all-new X3R triple-chamber absorber technology milled right into the solid aluminium core with its downstream acoustic vortex. Taken together, these innovations deliver a unique level of balance and transparency — so you never have to compromise again.
Explore every last detail
Sennheiser's German-engineered TrueResponse driver ensures exceptionally natural reproduction. Considerable effort goes into capturing the finest nuances of a musical performance. Re-living the creativity and texture recorded in the studio or concert hall can be a source of great pleasure. But only if the listener’s playback equipment allows. Our German-engineered TrueResponse driver ensures exceptionally natural reproduction.
A large part of its very precise transient response comes from the unique combination of materials in the diaphragm together with its high inner dampening. So when the signal stops, the sound stops too. This is how the IE 900 can reveal details in tracks you thought you knew inside out. But the only thing that counts is what you, the listener, hear. The tonality of each instrument becomes clearly audible. And it’s not just the skills of the musicians that the IE 900 reveals. Even the acoustic properties of the room gain a new presence. Instead of remaining on the surface, you can now dive deep into complex passages — all while immersed in a breath-taking sound stage.
A new level of clarity
A single dynamic driver only — of the highest quality, of course. In developing the IE 900, we faced a fundamental choice. The inherent compromises multi-driver systems require (phase issues and the resulting distortion in overlapping frequency bands) made the decision easy. There would be a single dynamic driver only — of the highest quality, of course.
To get exactly the sound Sennheiser were looking for, they designed a sophisticated system of three Helmholtz resonators — a crucial element in the X3R technology - milled right into the solid aluminium housing of each earphone. These tiny channels eliminate resonance peaks which can colour the sound signature and alter the feel of your music. In addition, a complex structure in the nozzle of each earphone — the Vortex — swirls acoustic energy in these frequency bands to smooth out peaks.
Features
• A new benchmark in portable sound reproduction
• Unrivalled precision & craftsmanship
• Developed in Germany and manufactured at our state-of-the-art Ireland plant
• X3R TrueResponse transducer technology for balanced sound with ultra-revealing detail
• Helmholtz resonator chambers unmask critical audio details, even during extended listening sessions
• Precision-milled and anodized aluminium housing
• Gold-plated Fidelity (+) MMCX connectors for improved stability
• Choice of para-aramid reinforced cables (2.5 mm, 3.5 mm, 4.4 mm)
• Adjustable ear hooks and choice of ear adapters including memory foam
• Frequency response: 5 Hz - 48,000 Hz
• THD: 0.05% (1 kHz, 94 dB)
• Impedance: 18 ohms
• IE 900 Product Detail ShotIE 900 Product Detail Shot
An acoustic back-volume establishes balance
To ensure accuracy across this critical frequency band, they’ve employed what is known as an acoustic back volume. Sennheiser's goal was to achieve a transparent sound with no distracting peaks or troughs. One thing this requires is clear separation of lows and mids. To ensure accuracy across this critical frequency band, they’ve employed what is known as an acoustic back volume.
It’s a small chamber within a chamber they have tuned to manage the slope and amplitude of the bass lift. The way the back volume helps achieve such a clear and natural sound signature is by controlling the direction and overall volume of air as it moves through the transducer system. What you hear is a pleasantly disciplined bass and mid-range experience. Unpleasant resonances and listening fatigue vanish in this small space with a big effect.
The sound of manufacturing expertise
They build the IE 900 at our state-of-the-art audiophile manufacturing plant in Ireland. It's the same facility that builds the revered HD 800S, HD 820, HD 650 and HD 600. The use of aluminium was a clear choice: well-suited to high-precision milling, it also provides an aesthetically pleasing, long-lasting home for the electro-acoustic components. A five-axis CNC machine precision cuts each housing individually from a single block of aluminium. The result is truly a work of art. Once anodised, the housing is highly resistant to wear and corrosion — music to the ears of any daily listener. The drivers in each pair of IE 900s are matched during their automated manufacturing process to practically eliminate variance. The result? A transparent soundstage with no gaps or holes.
A precise fit for precise sound
Sennheiser took the comfort and secure fit of these professional solutions as inspiration for the IE 900. Working musicians rely on high-quality, form fitting earphones known as personal monitoring systems. But they felt the privilege of enjoying perfect live sound should not be the exclusive right of the performers of the world. So, they took the comfort and secure fit of these professional solutions as inspiration for the IE 900. Now you can enjoy a fit and quality that rival that experienced by the artists who create your music.
Included with the IE 900 are silicone ear adapters and three elastic foam ear adapter sets in three different sizes. They adapt to the natural shape of your ear for a tailored fit. We’ve all been there: an amazing piece of music spoiled by a recurring bass note that happens to match the resonant frequency of your loudspeakers or headphones. Or rough treble sibilance that makes longer sessions uncomfortable. Such obvious deficiencies are unthinkable with the IE 900. All you will hear is precisely what the artist intended. They’re perfect at your desk, on a train, or taking a walk through the woods. Never have a listening session spoiled by your earphones again.
It pays to have good connections
In addition to outstanding sound, audiophiles appreciate durable products that are made to last. Here as well, the IE 900 excels. Gold-plated Fidelity+ MMCX connectors ensure perfect contact. Each termination is seated within a recessed, 4.8 mm-wide socket below the surface of the housing, providing strain relief. The cables themselves are para-aramid reinforced to withstand many thousands of bend cycles. But they don’t have to when protected in the included serialized case.
Connect to practically any digital audio source with the 3.5 mm stereo plug including headphone amps, laptops, and audio interfaces. Each pair of IE 900s also includes symmetrical 2.5 mm and 4.4 mm cables for plugging directly into hi-fi components with balanced outputs. Because when you’re looking for the most natural and immersive sound, every detail matters.