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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
No subwoofer on the market comes close to the PB-1000 in terms of value for money. This pro sub generates incredible inaudible frequencies which will enhance any home cinema set up as well as demonstrating pinpoint accuracy in the tones which can be heard. So if you're seeking for a subwoofer which comes with spectacularly deep performance then look no further than the PB-1000.
Related Products
Serious Value
No subwoofer on the market comes close to the PB-1000 in terms of value for money. This pro sub generates incredible inaudible frequencies which will enhance any home cinema set up as well as demonstrating pinpoint accuracy in the tones which can be heard. So if you're seeking for a subwoofer which comes with spectacularly deep performance then look no further than the PB-1000.
Reference Subwoofer Performance Hits an All-Time Low.
The original SVS PB-1000 rocked the subwoofer world with unparalleled performance at its price and beyond. Now, the PB-1000 Pro raises the bar even higher with greater low frequency output, deeper bass extension down to a guttural 17Hz, performance-enhancing dual port cabinet design, and a massive upgrade to the user experience.
A complete reimagination of the original 10-inch driver, the PB-1000 Pro features an all-new 12-inch high-excursion driver with dual high-grade ferrite magnets and FEA-optimized internal motor architecture for extreme excursion and massive, pristine output. With innovations to the cone, surround, voice coil, and motor assembly, the unflappable 12-inch driver unleashes room-shaking bass never-before-heard from a ported subwoofer anywhere near the price.
Using the same amplifier technology as the flagship SVS 16-Ultra Series, PB-1000 Pro features a 325 watts RMS, 820+ watts peak power Sledge STA-325D amplifier with fully discrete MOSFET output. Harnessing the massive power while ensuring accuracy and control is a 50 MHz Analog Devices Audio DSP with frequency response curves precisely tuned for the PB-1000 Pro.
PB-1000 Pro also features the SVS subwoofer smartphone app, the most convenient way to control volume, access multiple DSP functions, and program custom presets for one-touch tuning profiles optimized for music, movies, gaming, and more. Adjust crossover frequencies, a three-band parametric EQ, polarity, room gain and more, all from your favorite seat.
New to the PB-1000 Pro is a dual port configuration that enables greater output with much lower distortion compared to the original 1000 Series model.
12-inch SVS High-Excursion Driver – Room-shaking bass with subtlety and refinement.
Substantially upgraded from the previous 10-inch 1000 Series driver design, the PB-1000 Pro features a reimagined 12-inch high-excursion driver with dual ferrite motor assembly. Capable of moving massive amounts of air with crisp precision, the added surface area provides a major performance upgrade over the previous model and features multiple enhancements.
Fiber composite cone with exceptional stiffness-to-mass-ratio generates huge SPLs while starting and stopping on a dime with crisp precision.
Proprietary injection molded extreme-excursion surround ensures flawless pistonic motion for pinpoint control and accuracy without distortion, even at the highest drive levels.
Dual ferrite magnet motor assembly with extended aluminum polepiece produces effortless on-demand driving-force for subtle and over-the-top bass thrills.
Powder coated FEA optimized driver basket provides maximum rigidity, tensile strength, and thermal energy transference.
Dual layer voice coil design enhances linearity and fidelity at full excursion while minimizing distortion and power compression.
Sledge STA-325D Amplifier – Effortless power with sophisticated control.
Conservatively rated at 325 watts RMS, 820+ watts peak power, the Sledge STA-325D amplifier maximizes the full potential of the 12-inch driver with effortless power and precise control. The innovative design combines the efficiency of a Class D amplifier with the ability to move colossal amounts of current through the fully discrete MOSFETs for outstanding real-world subwoofer performance at all drive levels, in any room, allows easy integration with any home theater or stereo speaker system.
High Current Output from Fully Discrete MOSFETs coupled with efficiency of Class D amplification allows the Sledge STA-325D amplifier to produce massive amounts of current enabling immense output with surgical precision.
Sophisticated 50Mhz High Resolution Analog Devices Audio DSP is the most advanced digital processor ever used in a subwoofer and maintains pristine sound quality through advanced in-room tuning, powerful DSP controls, custom presets, and more.
Optimized frequency response curves for the ported PB-1000 Pro cabinet allow the subwoofer to take control of a room and completely pressurize it with accurate, heart-pounding bass.
PB-1000 Pro Smartphone App – Easiest way ever to manage subwoofer DSP and control.
The most convenient way ever to control volume, access multiple DSP functions, and program custom presets for one-touch tuning optimized for music, movies, gaming, and more. Adjust crossover frequencies, dial-in the three-band parametric EQ, polarity, room gain and more, all from your favorite seat.
Connects via Bluetooth for convenient control even when subwoofer is out of sight.
Saved custom presets for one-touch tuning with optimized settings based on listening preferences for movies, music, and more. All accessible from a single touch.
Variable port tuning modes with customized frequency response curves for “Standard” and “Sealed” allow tuning for maximum output or deep bass extension and transient speed.
3-band parametric EQ controller allows precise adjustments for boost or cut, Q-factor, and frequency down to the single Hz level with so users can customize performance by eliminating peaks, nulls and other room issues.
Rear Panel Intelligent Control Interface (ICI).
The rear-panel SVS Intelligent Control Interface (ICI) provides control options and connections for the subwoofer’s most critical functions.
Level Control to fine tune the overall output level that best matches the system and room
Low pass filter control to ensure smooth sonic transitions and seamless blending with the main speakers
Phase control to align the subwoofer’s output timing with the main speakers or additional subwoofers
USB port also provides power for the optional SVS SoundPath Wireless Audio Adapter which eliminates the need for a cable run to the subwoofer from the source component.
RCA Audio Interconnect Input for use with most AV receivers and preamplifiers
Speaker Level Stereo Inputs for use with older legacy receivers
Acoustically Inert, Rigidly Braced Cabinet
A subwoofer capable of creating such extreme levels of sonic energy requires an equally robust cabinet design. The SB16-Ultra is built with a double thick MDF front baffle and rigid internal bracing to support the massive drive unit and to ensure an acoustically inert environment. The highly reinforced internal design eliminates any chance of coloration or resonance from the cabinet, even when the deepest low frequencies are played at reference sound pressure levels.
1.5” diameter Voice Coil with high current 6-layer high-purity copper wire windings
Premium high-purity copper voice coil winding design minimizes distortion and power compression with maximum heat dissipation, linearity, and tuned magnetics for high excursion
Two-piece high grade oversized Y35 Ferrite magnet motor
High Temperature 3003-H18 aluminum former/bobbing
6” composite cotton-poly extreme excursion linear spider
Proprietary injection molded gasket and NBR extreme-excursion surround
Lightweight treated Fiber Composite cone for enhanced sensitivity and transient response
Top plate assembly with low carbon 1010 steel for optimal magnetics
Oversized low carbon 1008 steel T-yoke with integrated pole piece extension for maximum cooling and electromagnetics
12” premium powder coated basket with FEA optimized analysis for maximum rigidity, tensile strength, and energy transference
Oversized motor system for driving full excursion and industry best SPL, with pinpoint transient speed
Precision machining for motor and narrow tolerance suspension parts ensure flawless linearity at full range of excursion
SVS Sledge-325D Amplifier Specs:
325 watts RMS, 820+ watts peak power output Class D design
50Mhz Analog Devices Audio DSP, high resolution double precision 56bit filtering
Wide input voltage bandwidth compliant for consumer and pro audio up to 4V line level input.
High efficiency LLC resonant SMPS with 17A 650V MOSFET, resonant switching results in lower EMI and highest efficiency.
Cool-running Class D amplifier switching topology with massive 34A 120V MOSFET’s
SVS BLE control app for iOS and Android contains 3 complete name-able and customizable User presets, supports IOS (iphone5 or newer or Android (4.42 or newer), 3 PEQ's per preset, adjustable low pass, phase, polarity, room gain compensation, and control for best alignment with speakers.
Customer EQ and DSP limiter settings specifically for the 1000 Pro
Input impedance 16kohm (unbalance RCA)
Input impedance 20kohm (speaker level)
New Intelligent Feature control (IFC) user interface on the amplifier with bright blue 11 LED bar display and easy push-button controls.
SVS App Specs:
Bluetooth controlled subwoofer DSP smartphone app works with iOS, Android and Amazon operating systems.
Easiest and most convenient way to adjust crossover frequencies, parametric EQ, polarity, room gain and all other bass management functions.
Three convenient custom presets allow for perfect tuning in any room or system, from your favorite seat.
Unique bidirectional feedback shows adjustments in real time on both app and subwoofer interface.
Easy-to-follow tutorial provides clear guidance for all functions.