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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
Developed to be the perfect digital streaming companion for the flagship audiolab 9000 series, the new 9000N is the result of over three year’s development and innovation to provide a critically stable, high-resolution wireless (and wired) digital music playback.
Digital Face
Debuting earlier in 2022, the audiolab 9000 series exemplifies audiolab’s reputation for delivering class-leading amplifiers and, more recently, CD playback. Having forayed into entry-level streaming with the wildly successful, multi-award-winning 6000N Play and, more recently, the 7000N Play, the more high-end 9000N has been eagerly anticipated!
The 9000N answers the 9000 series and its natural progression towards a more premium hi-fi solution while answering overwhelming customer demand for a solidly built and impeccably finished streaming component.
Flexible and capable
The format of the 9000N reflects the crisp elegance of the 9000A and matching CDT. Equipped with rotary controls and an absence of buttons (except for the power switch), the 9000N also implements the 4.3in colour screen, as found in the rest of the series – the perfect window for presentation for your digital music files… including full-colour album artwork!
The screen displays a variety of information in a more visually appealing way than most other streaming devices, many of which have traditionally relied upon the accompanying app for operational feedback and user control and interface. The 9000N’s display offers full menu controls, an array of options, and user settings, including multi-language selection and general display options.
Most impressively, the 9000N display presents details of format data, playback information and, as mentioned above, full-colour album artwork display. Album artwork is visible in the default playback screen but can also be expanded for an artwork-emphasised playback screen. The display can even be set to display a VU meter in ‘analogue’ or ‘digital’ form, showing real-time decibel levels for the left and right channels – a satisfying graphical representation of the music as it plays. For a more minimalistic option, the display can be dimmed or turned off completely, as the user prefers.
Stream like a dream
Proudly developed to combine an incredibly capable and equally stable streaming platform with audiolab's digital know-how, world-beating DAC implementation and signal flow, and the intuitive 9000 series general user interface, for the ultimate streaming solution.
The audiolab 9000N app offers immediate access to Qobuz and Tidal, with full access to hi-res and MQA content, as well as Spotify, TuneIn internet radio and UPnP music server systems and digital audio files stored on USB HDD devices.
The app offers intelligent search functionality and full access to, control of and even the creation of user-defined playlists, folders and album grouping functions. File information, track detail and app-in-app search, select, and compilation functions are easily accessible. Qobuz and Tidal users will be pleased to know that, unlike some other apps and platforms, the hi-res and Master Quality Authenticated (MQA) tracks can be easily identified with icons within the app itself, with no need to hop between the service and device apps to find such content.
Unlike comparable technology from other manufacturers, the 9000N offers wireless playback over a Wi-Fi connection, not solely dependent on the albeit sometimes preferable wired /ethernet connection. This, along with the full album artwork and ESS9038Pro DAC chipset integration, represents several advanced features for the 9000N to boast.
Yet, it is also not limited to the audiolab 9000N app; the 9000N also offers playback via Airplay II as well as Tidal Connect and Spotify Connect for those who prefer the proprietary streaming service app.
And to add to the impressive list of digital audio platform compatibility, the 9000N is Roon Ready. Roon Ready devices are network players with Roon’s own streaming technology built right in, connected over your ethernet or WiFi network. These devices make bit-perfect high-resolution audio simple because they require no configuration, they give you access to the best audio quality and they provide stable, reliable playback.
Digital circuitry
The hardware is based upon a Quad Arm® Cortex®-A53 core MCU with 1.8 GHz per Core. This powerful ‘brain’ behind the system ensures seamless, rock-steady operation and additional benefits such as album artwork caching; for faster loading of the accompanying artwork files, thus enhancing the user experience and visual aesthetic.
Ever since the much-admired M-DAC launched more than a decade ago, Audiolab has been famed for the performance of its DAC circuitry. The 9000N incorporates the ES9038PRO – an eight-channel DAC chip representing the pinnacle of ESS Technology’s current Sabre range. This is accompanied by proprietary circuitry to make the most of the chip’s HyperStream II architecture and Time Domain Jitter Eliminator technology for unprecedented dynamic range and ultra-low distortion.
No company knows more about making the most of Sabre DAC technology than Audiolab, having worked with it for years through several product generations. Although consistently technically excellent, these DAC chips are also challenging to implement to maximum effect and must be integrated into a product’s circuit design with care to extract their full sonic potential. The post-DAC active filter is a critical element, and Audiolab has developed a new circuit that is perfectly tailored to make the most of the ES9038PRO.
The 9000N also delivers full decoding of , the hi-res streaming technology. This means that the complete ‘three unfold’ decoding process is performed internally, as opposed to just the final unfold in the manner of an MQA ‘renderer’, making the 9000A an excellent amplifier for subscribers to Tidal’s ‘HiFi Plus’ tier where Tidal Masters (MQA) content can be found. It is officially Roon Tested, too, ensuring it works seamlessly in a Roon audio environment.
Versatile connectivity
As any audiolab fan would expect, the 9000N incorporates state-of-the-art digital-to-analogue signal conversion. The 9000N offers connectivity via analogue XLR or RCA outputs. As a standalone MQA full decoder, it can be used with any amplifier or secondary pre-amp system that offers analogue connections. Further magic is employed through the digital output and option ‘MQA Pass through functionality’. For users who may employ an equally powerful DAC (9000A owners, for instance), the 9000N can stream and throughput an untouched MQA signal (from Tidal or Qobuz, for example) which that secondary DAC can then decode. This offers further functionality and versatility, not to mention a totally unadulterated signal flow – a benefit for the purists.
High-end audio that shoots for the stars but doesn't cost the Earth
The 9000 series enters the streaming realms with a view of bringing the epitome of affordable high-end audio – build quality to be proud of, versatile functionality without a hint of compromise, and a performance that delivers every detail of the music and brings it to life in captivating style. It provides remarkable sonic consistency across all manner of digital and analogue sources, always musically engaging yet also refined.
9000N
Specifications
General Description
Network Player
Design Philosophy and Core Technology
ESS Sabre ES9038Pro 32bit DAC Quad Arm® Cortex®-A53 core,1.8GHz per Core Audiolab 9000N Streaming technology (IEEE 802.11 a / b / g / n / ac,2.4/5GHz) UPnP AV protocol with audio streaming extension (Open Home) Built-in Certified MQA Full decoder (via streaming & PC USB) Native support for Spotify Connect, TIDAL Connect, MQA, Qobuz and TuneIn Radio Roon Ready Gapless Playback High-resolution album artwork display USB storage / flash drive / USB hard disk (Single-partition FAT32, exFAT and NTFS) playback 4.3" (800 x 480px) IPS LCD screen iOS (11.0 or later) / Android (Android 4.0 or later) required for App control
The Audiolab 9000N App Features
Native support for TIDAL, MQA, Qobuz and TuneIn Radio Tidal MQA icons to easily identify high-res music Qobuz high-res icons to identify high-res music Volume control High-resolution album artwork display Artwork caching Intelligent search functionality Multiple Playlist complications & functionality Multiple tag handling Composer tag support Album-grouping in playlist Automatic internet links to artists / album / songs Saving and restoring of playlists (including Tidal and Qobuz)
Inputs
1x Network Streaming 1x PC USB (USB Type-B) 1x Ethernet 10/100/1000 Base-T Ethernet 1x 12V Trigger