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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
The M8xi is a super integrated amplifier that is effortless, fluid, and dynamic. It doesn‘t sound loud, it just sounds right.
M8xi
In 1990, Musical Fidelity made the first-ever Super Integrated amplifier: the A1000. lt received a rapturous welcome and, even today, second hand, is selling at high prices. The A1000 was the first of a long line of Super Integrated Amplifiers from Musical Fidelity. Its children: the NuVista M3, Tri Vista 300, kW500, M6/500i, NuVista 800 and NuVista 600 all were equally enthusiastically welcomed to the audiophile world. The M8xi is the latest and the best of the breed.
General Description
The M8xi is a separate preamp with two monoblock power amps sharing a common chassis. Each has its own heat sink and separate transformer. Genuinely dual mono. The preamp has its own separate power supply and is mounted close to the input sockets. Consequently, PCB tracks are very short. This elegant idea ensures that both channels' signals are ultra-low impedance the instant they get into the amplifier. This is a significant detail. Each channel has twelve big bipolar transistors - 200 amps peak to peak is easily available. The metalwork is high quality. The front panel is a custom made fine line extrusion of milspec aluminium. The custom made heat sinks have outstanding dissipation characteristics and finish. The M8xi construction has a feeling of solidity and quality.
New Circuitry
Over the last 5 years their power amp circuitry has reached a high state of development. In Musical Fidelity's never-ending quest for improving performance and customer value they have been looking for ways to improve their designs. One of the prime directives was to keep the low feedback configuration unchanged... continue with low feedback! The problem was how to improve efficiency and performance without affecting the sound quality. Musical Fidelity think they have come up with a brilliant solution. Their new M8xi power amp design gives higher power, lower distortion, and better sound quality. Incredible but true. The output stage efficiency has been increased thus yielding about 10% more power for similar power supply voltage.
More importantly, the whole driver stage is pure Class A. They believe that this innovative approach has a substantial effect on the sound quality. The sound stage appears wider whilst the micro and macro dynamics have more impact. This effect is particularly noticeable on well-recorded piano. I am sure you all know the piano is a percussive instrument but in truth, this is rarely audible on most Hi-Fi systems. Using an M8xi a piano's percussive nature becomes instantly obvious and jumps out of the loudspeaker. lt is a surprising and satisfying improvement to the sound quality. Vocals have more subtly, detail and presence. Large scale music has depth, width, and incredibly dynamic presentation. All in all the M8xi is a consummate all-rounder. Mostly it sounds like a small Class A amplifier with huge power.
The DAC
The M8xi also features a 5 input DAC. DACs are increasingly common in integrated amplifier designs to add convenience when connecting a variety of digital sources, so the decision was taken to build-in a DAC that would perform to a high standard, independently of the amplifier. For added integrity, the DAC features its own power supply. Based around the Texas Instruments PCM5242 TI low-distortion and low-noise DAC chip, which is also employed in many other premium products in the hi-fi industry as well as in previous Musical Fidelity products, the M8xi has 2 x coaxial (S/PDIF), 2 x optical (S/PDIF) and 1 x asynchronous USB Type-B inputs. The coaxial and the USB inputs are capable of supporting hi-res audio streams up-to 24-bit / 192kHz, and the optical input is capable of supporting up-to 24-bit / 96kHz. For maximal performance, all data streams are up-sampled and re-clocked by an internal converter to reduce jitter and remove unwanted artifacts in the sound.
Technical Performance
The M8xi delivers 550 + 550wpc into 8 ohms. It is extremely stable and very linear. The distortion is low too; lower than 0.005% in the audible frequency range of 20 Hz to 20 kHz. The M8xi has remarkable linearity and consistency. lt is unconditionally stable and will drive any loudspeaker in existence easily with ample power reserve.
Musical Fidelity's Approach to Technical Measurements
In their view an amplifier should be completely neutral. It is‚ a straight wire with gain. Easy to say but hard and complex to do. Musical Fidelity want to stress that they do not believe that the technical performance is an end in itself. lt is a method of validating the total amplifier system concept. The aim of their circuit/PCB designs is to have low feedback and achieve complete neutrality, transparency, and great technical performance. The proof that Musical Fidelity are on the right track is the technical performance. They think that technical performance cannot be summed up by the distortion at 1 kHz. Their view is that an amplifier has to be able to satisfy a wide range of technical requirements before it can be neutral.
Linearity
Almost all loudspeakers have complex impedance and loading curves. An amplifier must be able to maintain its voltage virtually, regardless of loading. If an amplifier cannot maintain its voltage across the spectrum, then the ultimate frequency response and distortion will be nonlinear. This is not neutrality.
Distortion
The overwhelming majority of amplifier manufacturers only talk about distortion at 1 kHz. Musical Fidelity believe that this is only a fraction of the story. From their perspective, an amplifier must have very low distortion from 20 Hz- 20 kHz and beyond. They believe that an amplifier's high-frequency performance proves the total performance of the circuit and PCB layout. The M8xi distortion hardly changes from 10 kHz to 50 kHz. An outstanding achievement and validation of the circuit design and PCB layout.
Noise Ratio
Amplifiers should be quiet. If they are not, low-level detail is irretrievably lost. Also, the dynamic range is seriously compromised. Dynamic range is not just how much power an amplifier will produce, it is also how quiet it can be. Dynamic range is the total from the quietest to the loudest. The M8xi excels in this respect.
Precision Volume Control
The M8xi has a precision volume control. This ensures perfect tracking right down to very low levels which is unattainable with standard potentiometers. This outstanding precision is achieved by laser-trimmed substrate resistors.
Sound Quality
The M8xi is effortless, fluid, and dynamic. It doesn't sound 'loud'. It just sounds right. The dynamics are handled with no drama or fuss. They come and they go. There is no distortion; just pure undiluted music. It sounds like a superb small Class A amplifier but with limitless headroom. Perfection!