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All the information below is valid for purchases made on or after 01/01/2022. For purchases made before this date, the warranty details will be provided on your sales receipt or can be obtained by getting in touch with our Customer Service Department.
Please note: Our free extended warranties are only available for brand new products purchased directly from our website. Any purchase made through any other selling platforms will be subject to the Standard Warranty Period only.
The list below indicates the standard warranty period supplied by each manufacturer along with which products are covered by our free 5 Year extended warranty. In the event of a claim, Peter Tyson provides and administers the extended warranty. This extended warranty is on the same basis and terms as the manufacturer’s original warranty, where possible using the same official service providers, giving you total peace of mind for the extended warranty period. In the event of a claim, please contact Peter Tyson in the first instance. Claims for work done by others won't be accepted unless previously agreed.
Please note: We may run promotions and offer longer warranties than advertised below. These will be detailed on the individual product pages and will also be visible on your order invoice.
Should you wish to contact the manufacturer direct for any reason, we have also provided this information within the associated brand sections.
Any extended warranties offered by Peter Tyson are free. We do not include any form of insurance terms such as accidental damage or loan equipment cover.
Warranties can only be fulfilled to goods purchased and delivered within the UK. In order for us to conduct a Warranty claim for goods taken outside of the UK, the goods will have to be returned at your own expense. Alternatively, you can make the goods available for collection at a UK address. This also applies to goods delivered to shipping companies. Subsequent to a successful warranty claim, goods can only be re-delivered to a UK address.
Free warranties provided for TVs, are provided by the Manufacturer/Supplier, and are bound by their own individual terms and conditions. If you need further clarification, please contact us.
All Peter Tyson Extended Warranties are only valid for the original purchaser and are not transferable.
If you have a fault with a product, please click here to see our Service and Returns Policy or click here to contact our Customer Service Department.
Delivery Information
Click here to see delivery information for televisions and larger floorstanding speakers.
At Peter Tyson we pride ourselves on prompt, efficient delivery. Please note that the daily cut off time for all next day delivery services is 3pm.
As standard, items are dispatched on a next working day service. If ordered before 3pm, your goods will be dispatched the same day. This is subject to stock availability and excludes weekends. For an additional fee, early weekday delivery options are available. These options are presented at checkout. See below for further delivery options.
Orders placed before 3pm on a Friday will be delivered the following Monday, unless you have selected a weekend delivery option. Orders placed after 3pm on a Friday will be despatched the following Monday.
Next day deliveries are applicable to the UK mainland and are free of charge unless stated. Orders under £100 will carry a £5.00 next working day deliver surcharge. We do not deliver our goods outside of the UK.
Unfortunately, due to their fragile nature, we cannot accept TV orders for delivery to none UK mainland postcodes - see the list of excluded remote and off-shore postcodes below. All other items to these regions carry courier imposed surcharges of £20 for the first two items, plus £8.50 per additional item* and are subject to a 2-3 working day delivery service.
To ensure reliable, undamaged delivery of televisions - TVs will be shipped with Fedex and for larger TVs, our 2 man delivery service with BJS rather than with our standard next working day courier.
*Where possible, if additional cables or selected small accessories are ordered along with a main product over £100, we will always try to send the additional cables at no extra charge.
Saturday & Sunday Service: Please Note DPD only collect from us on weekdays (Mon - Fri) - We are unable to dispatch orders on Saturday or Sunday.
The order cut-off time for weekend deliveries is Friday 3pm.
If you have urgent or specific delivery needs, please contact us before ordering.
ORDERS UNDER £100
Orders under the value of £100 will be dispatched on a Next Working Day service via DPD with a £5.00 delivery surcharge.
ORDERS OF £100 AND OVER
Dispatched via DPD on a next working day delivery service. You can upgrade to a time or weekend delivery - see below for details.
*Remote & Offshore Locations Exempt
UPGRADED DELIVERY
Before 12:30pm - Next Working Day Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Before 10:30am - Next Working Day Delivery
per order £20.00
NB: Remote & Offshore Locations Exempt.
Saturday and Sunday Delivery
per order £15.00
NB: Remote & Offshore Locations Exempt.
Television, Appliances, and Larger Speaker Deliveries
Please note: Large TV, large appliances, and larger floorstanding speaker deliveries are not available to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, Scottish Islands, and Channel Islands.
BJS - Two-man delivery for large TVs and Appliances
Our larger TVs and large appliances (excluding American Fridge Freezers) are delivered by our two-man, white glove specialist courier to your door - BJS Two-Man.
Your consignment will be sent on a 2 day delivery service (for orders placed before 3pm, Monday to Friday). Deliveries are made via BJS Two-Man between the hours of 07:00 and 21:00, and are delivered to your door only (ground floor deliveries only).
Upon Despatch, BJS Home Distribution will contact you via email or text to confirm the date and day of delivery. You will receive an automatic 3 hour time slot the night before delivery. The driver will call you 30 minutes to 1 hour prior to arriving on the day of delivery.
Upon delivery, please ensure all packing of items are carefully checked before signing. All damages need to be reported to Peter Tyson within 2 working days of delivery. Once a delivery has been confirmed, if it is then cancelled or if nobody is there to take delivery, additional charges may apply for re-delivery.
Deliveries are Monday to Friday only, UK mainland regions only. TVs are dispatched free of charge to UK Mainland postcodes (see below for exclusions) and Large Appliances are charged at £35 per item with BJS.
Please note: We only offer our standard BJS delivery service to ground floor properties and blocks of flats with a working lift that is large enough and has sufficient weight capacity to accommodate the ordered goods. Our ground floor room of choice deliveries can include a maximum of 2 flights of stairs where a lift is not available. Any items which are 85kg or over, will be delivered to ground floor only. Please call us if this affects your order, as undelivered products caused by this problem, will incur a redelivery charge.
Fedex - Free 2 weekday delivery
Generally, television purchases of 50" and below will be transported via Fedex, although there may be some exceptions. All items sent out with Fedex (for orders placed before 3pm) are on a 2 working day service or with the chargeable upgrade to a next working day service for £20 per order. Next working day and 2 working day deliveries are Monday to Friday only. A Saturday service is available for orders placed before 3pm on Friday, charged at £30 (plus £20 per additional item) and will be presented as an option at the checkout.
Fedex will send you tracking information via email which can be tracked online.
Palletforce - 2 weekday pallet service for American Fridge Freezers
Due to their size, American Fridge Freezers are sent with Palletforce on a 2 working day, kerbside delivery service. Delivery is only available from Monday to Friday (there is no weekend delivery option), and the order cut-off time for same day dispatch is 3pm on Monday to Friday (subject to stock). Palletforce deliveries are limited to UK Mainland postcodes only (see Restricted Postcodes below), and delivery is charged at £80.
Appliance Delivery Information
Below you will find the delivery information regarding appliance size/type and geographical location.
Large Appliances - (Washing Machines, Dishwashers, Fridge Freezers etc).
Free Local Delivery Service (Cumbria, SW Scotland and NE England*) 2-3 working days.
Within our free delivery service, we will deliver the product to a valid address and we will carry the product into a room of the customer’s choice providing it is straightforward and feasible safe for us to do so. Our delivery engineers reserve the right to refuse delivery to a particular room if it is not straight forward. In these instances, we will leave the product in a convenient place.
Also, in addition to delivery to these local postcodes we can offer an Installation and Recycling service (Selectable at the Checkout) these are charged at £39.99 for Standard Installation and an additional £20 for Recycling.
Our Installation service:
✓ Disconnect the existing appliance ✓ Un-box the new product and remove the transit bolts ✓ Connect your appliance to a suitable water supply within 1.5 metres of your product and an electrical socket ✓ Connect the waste hose to suitable spigot, down pipe and existing waste connections ✓ Level the appliance and check that it’s fully working and operational ✓ Take the packaging from your new appliance away. If you add recycling to your order, we will also take your old appliance away for recycling
Our Installation Service only includes connecting to existing points and fixings. This does not include installing or moving plumbing, connection points or electrics. Installing new points or moving existing points is the customer’s responsibility we can recommend local tradesmen however this will be at the customer’s expense and we not accept any liability for their work.
Unfortunately, our Installation Service excludes all gas appliances. It is the customer’s responsibility to find a gas safe engineer to connect the appliance. Any work conducted by a third part gas safe engineer will be at the customer’s expense and we will not accept any liability for their work.
We do provide installation options for built-in appliances providing it is simply a case of fitting the appliance and furniture doors. Any additional work to the kitchen units or carpentry work required will need to be completed at the customer’s expense.
In the vast majority of cases we will not be able to install the cabinet doors to built-in laundry products as the fittings very rarely match up. We will try our best however if we are unable to do this we will still install connect to plumbing and put the appliance in situ.
Our Installation prices do not include installation of commercial appliances or installation within commercial premises. These services are available but would be subject to site survey and prices would need to be calculated and quoted accordingly.
We reserve the right to refuse installation should our engineers think that the existing electrical or plumbing points are unsafe and in need of maintenance or if they are unable to install to existing furniture.
If you have urgent or specific delivery needs, please contact us before ordering.
All Delivery times are subject to stock availability.
The following postcodes have further courier restrictions and are only available on a 2 to 3 working day service at a charge of £20 for the first two items, and an extra £8.50 per additional item. These are also the excluded postcode regions for television deliveries.
TR21, TR22, TR23, TR24, TR25
ZE1, ZE2, ZE3
ZZ71, ZZ75
This subwoofer has earnt the title 'Ultra' thanks to its epic 16 inch driver and 1,500 watts output. Fine tune your sub bass experience with the DSP app for smartphones or leave the equalisation in its organic state and let the SB16 do the work for you! You'll struggle to find another subwoofer on the market with such advanced technologies and bass performance.
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This subwoofer has earnt the title 'Ultra' thanks to its epic 16 inch driver and 1,500 watts output. Fine tune your sub bass experience with the DSP app for smartphones or leave the equalisation in its organic state and let the SB16 do the work for you! You'll struggle to find another subwoofer on the market with such advanced technologies and bass performance.
One Subwoofer to Rule Them All. Introducing the SB16-Ultra.
An unrelenting passion for awesome bass performance and engineering perfection guided every aspect of the SB16-Ultra subwoofer’s design. Groundbreaking technology, rigorous design and extreme testing in real world and laboratory environments allowed SVS to achieve massive output levels, extreme low frequency extension, near-perfect frequency response accuracy, and pinpoint transient response. The culmination of all SVS design advancements, SB16-Ultra represents the greatest leap forward in performance and innovation since the inception of subwoofers.
One of these groundbreaking innovations would’ve been enough to make the 16-Ultra Series an engineering tour-de-force, but the combination of 3 subwoofer firsts propels the SVS SB16-Ultra into the pantheon of all-time great audio products.
Massive New 16-inch SVS Ultra Driver with Unprecedented 8-inch Edge Wound Voice Coil.
When designing the biggest and most formidable driver ever used in an SVS subwoofer, it was of utmost importance to meet or exceed the same supreme standards of control and accuracy as every other subwoofer SVS manufactures. One huge advancement that allows the SB16-Ultra to handle the crushing force of a 16-inch driver is the 8-inch edge wound voice coil, the largest ever deployed in a consumer subwoofer. This innovation ensures ultra-low distortion, efficient heat dissipation, exceptional linearity and nearly zero power compression. By nature, larger drivers are more difficult to control, but the unprecedented voice coil design ensures accuracy in frequency response and speed in transients without ever sounding boomy.
Pushing the driver are four massive, dedicated toroidal ferrite magnets that unleash a staggering 78mm peak to peak excursion and the highest levels of motor force and palpable SPLs. The light and rigid 16-inch Ultra driver cone consists of a premium fiberglass resin composite with optimal stiffness to mass ratio to maximize movement of air and sonic energy without ever distorting or losing control.
Stunningly Powerful, New Sledge Amplifier with Fully Discrete MOSFET Output and 1,500 Watts Continuous, 5,000+ Watts Peak Power.
Conservatively rated at 1,500 watts continuous, 5,000+ watts peak power, the SB16-Ultra Sledge STA-1500D amplifier’s 64 Amp 200-Volt MOSFETs are the sonic muscle behind arguably the most powerful and highest fidelity subwoofer amplifier ever developed. Discrete MOSFET output results in superior handling and tighter control of the immense amplifier power and represents a major upgrade over the integrated circuits found in nearly all other Class D subwoofers.
Effortless power must be harnessed to ensure refined behavior and pristine output at the most demanding drive levels. To achieve this, the SB16-Ultra subwoofer uses the audio industry’s most advanced 50 Mhz Analog Devices Audio DSP with 56bit filtering to handle the nearly limitless power, only unleashing the perfect amount of low frequency energy at just the right time.
Innovative New Smartphone App for Subwoofer DSP and Control.
Compatible with Apple® and Android® platforms, the innovative SB16-Ultra smartphone app unleashes the full depth, force and nuance of the world’s finest subwoofer. The groundbreaking SVS subwoofer app controls all DSP functions and conveniently stores custom presets. It’s the easiest way ever to fine tune bass surpassing 16Hz at reference volumes from the comfort of your favorite seat.
For added convenience, 2-way feedback shows updates in real time on both the app and subwoofer interface and Bluetooth connectivity allows adjustments to be made even when the subwoofer is not in sight. Control is also available via IR remote and an intuitive front panel display.
Acoustically Inert, Rigidly Braced Cabinet
A subwoofer capable of creating such extreme levels of sonic energy requires an equally robust cabinet design. The SB16-Ultra is built with a double thick MDF front baffle and rigid internal bracing to support the massive drive unit and to ensure an acoustically inert environment. The highly reinforced internal design eliminates any chance of coloration or resonance from the cabinet, even when the deepest low frequencies are played at reference sound pressure levels.
Subwoofer Specs:
Black Oak and Piano Gloss Black finish options
Protective non-resonant steel mesh grille
Front-firing 16" driver
Rear-mounted amplifier
Screw-in rubber feet
Robust Medium Density Fiberboard(MDF) cabinet construction
Cabinet Dimensions: 20" (H) x 19.5" (W) x 20.1" (D) (without grille)
Cabinet Dimensions (with grille): 20” (H) X 19.5” (W) X 22.9” (D)
Shipped Dimensions: 24.9" H X 25.1" W X 30.3" D
Weight (unboxed): 122 pounds
Shipped Weight: 145.9 pounds
Driver Specs:
SVS 16” Ultra-series driver
Powder-coated cast aluminum basket
Four high-grade ferrite magnets
Finite Element Analysis (FEA)-optimized motor structure
Dual shorting rings reduce gap induction and lower distortion
Extended pole piece improves heat sink and thermal management properties
8” diameter, high-power edge wound voice coil
78mm peak to peak Xmech excursion (65mm Xmax)
Upgraded Nomex spider for improved linearity and driver control at extreme drive levels
Dual 24-strand copper and Nomex composite high-temperature leads provide a pristine electrical connection from the amplifier to the voice coil
Premium glass fiber laminated dustcap and reinforced composite cone sub-structure ensure a light, ridged, and neutral radiating surface
Low-creep rubber long-throw surround for excellent durability and longevity
High resolution 50Mhz Analog Devices Audio DSP with double precision 56bit filtering is most advanced subwoofer processor available for perfect audio reproduction
Active PFC (Power Factor Correction) ensures the cleanest 1500W output regardless of your home mains supply
XLR and RCA stereo input/output with ultra-wide input voltage for consumer and professional audio applications
Convenient front-mounted display with subwoofer controls and 8 digit LED display
Groundbreaking Subwoofer Control and Bass Management Smartphone App for Apple and Android Devices
IR Remote Control
Three user adjustable parametric EQs
Continuously variable volume/gain control
Continuously variable (0-180 degrees) phase control
Continuously variable (30-200 Hz) 6, 12, 18, or 24 dB/octave low pass filter frequency with disable/LFE setting
Main power rocker switch
Auto-On / On / Trigger Controls
3-12V trigger with 1/8” (3.5 mm) TRS mini-jack input
Green standby mode with > 0.5 watts consumption
Input impedance 22kohm (RCA)/ 22kohm (XLR).
RoHS compliant, lead-free construction and world-wide safety certifications
